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What You'll Learn
The pros and cons of using an online travel agency
Online travel agencies (OTAs) are a popular choice for travellers, but what are the advantages and disadvantages of using one? This article will explore the pros and cons of using an OTA to help you decide if it is the right option for your travel needs.
Pros of Using an Online Travel Agency:
- Cost-Effective: OTAs often offer cheaper prices on flights, hotels, and car rentals to attract customers.
- Rewards and Points: Booking through OTAs can earn you rewards and points, especially when using public OTAs with shopping portals.
- Easy Comparison: OTAs allow users to compare prices, services, and reviews from different providers all on one platform.
- 24/7 Availability: Unlike offline agencies, OTAs are always open, allowing you to book or manage your travel plans at any time.
- Increased Productivity: With all your trip information stored in one place, OTAs save you time and effort in managing your travel plans.
Cons of Using an Online Travel Agency:
- Less Flexibility: It can be more challenging to change or cancel bookings made through an OTA, and you may incur additional fees.
- Lack of Personalization: OTAs offer less hand-holding and personalized service compared to offline agencies.
- Hidden Fees: Be aware of potential commission fees, which can range from 10-25% of the gross cost, and other hidden charges.
- Loss of Elite Benefits: Booking through an OTA may result in the loss of elite benefits, such as room upgrades and complimentary services, for frequent travellers.
- Dependency on Third-Party Platforms: Relying solely on OTAs can make businesses vulnerable to changes in OTA policies and algorithms, potentially impacting their revenue and visibility.
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Payment methods
When booking a flight, you will likely have a variety of payment methods to choose from. These may include:
- Credit and debit cards: Most major credit and debit cards are accepted by airlines and online travel agencies. Examples include Visa, Mastercard, Maestro, American Express, Discover, and JCB.
- Online payment services: Services like PayPal, Apple Pay, Google Pay, WeChat Pay, and Alipay are often accepted. PayPal Credit is also a popular option, allowing you to pay in instalments.
- Buy Now, Pay Later services: Some airlines and travel agencies offer the option to book now and pay later in instalments. Examples of these services include Affirm, Uplift, Klarna, and Afterpay.
- Bank transfers: Many airlines accept direct bank transfers, though this option may require more time to process.
- Cash and PIN payments: Some airlines allow you to pay by cash or using your bank card with a PIN code at their ticket offices.
- Other methods: Additional methods may include Diners Club, UATP/Airplus, and JCB (Japan Credit Bureau) cards, as well as wire transfers and payment through services like Western Union.
It is important to note that the available payment methods may vary depending on your country of residence, the airline you are booking with, and the time of your booking. Additionally, some payment methods may incur additional fees or surcharges.
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The importance of researching the rules and regulations of the airline
When booking a flight, it is important to research the rules and regulations of the airline you are considering flying with. This can help you avoid unexpected costs, delays, and inconveniences. Here are some reasons why researching the rules and regulations of the airline is important:
Price Transparency:
Airlines are required by law to display flight prices clearly and fairly. The advertised price should include all unavoidable taxes, charges, surcharges, and fees. However, optional extras such as baggage, insurance, and seat selection are often not included in the base fare and may incur additional costs. Understanding what is and isn't included in the price of your ticket can help you make an informed decision and avoid unexpected fees.
Passenger Rights:
Knowing your rights as a passenger is crucial when booking a flight. In the event of flight disruptions, such as cancellations or long delays, regulations like the UK's Regulation (EU) No 261/2004 provide important rights to passengers. These may include re-routing options, meals, accommodation for overnight delays, and in some cases, fixed-sum compensation. Understanding your rights will enable you to take appropriate action and receive the assistance you are entitled to.
Accessibility and Special Assistance:
If you have reduced mobility or are travelling with a disability, understanding the regulations regarding accessibility and assistance is essential. Regulations such as the UK's Regulation (EU) No 1107/2006 place obligations on airlines to provide assistance to passengers with reduced mobility. This includes assistance at the airport, on board the aircraft, and with the transportation of medical and mobility equipment. Knowing your rights and the airline's obligations can help ensure a smoother travel experience.
Change and Cancellation Policies:
Different airlines have different policies regarding changes and cancellations. Understanding these policies before booking can help you avoid costly fees and provide flexibility if your travel plans change. Some airlines may offer refundable tickets or allow changes without penalties, while others may have stricter rules regarding cancellations and refunds. Knowing these policies in advance can help you make a more informed decision when booking your flight.
Health and Safety Protocols:
With the ongoing COVID-19 pandemic, health and safety protocols have become a significant consideration when booking a flight. Researching the airline's mask mandates, sanitation procedures, and other health-related regulations can help you prepare for your trip and ensure compliance with their requirements. Additionally, understanding the vaccination and testing requirements of your destination can help you avoid unexpected quarantines or entry restrictions.
By researching the rules and regulations of the airline before booking your flight, you can make informed decisions, avoid surprises, and have a more pleasant travel experience. It is always a good idea to review the airline's website, terms and conditions, and any applicable consumer protection regulations to ensure you are well-informed about your rights and responsibilities as a passenger.
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The best time to book flights for domestic and international travel
Booking flights can be tricky, especially with airfare prices constantly changing. While there's no magic day to book, there are some strategies you can use to increase your chances of finding a good deal. Here are some tips for booking flights for domestic and international travel:
Domestic Travel
- Booking one to three months in advance is generally recommended for domestic flights. Aim for the prime booking window, which is typically about two months before departure.
- According to Expedia, booking domestic flights 28 days in advance can save travellers up to 24% compared to last-minute bookings.
- Google Flights data suggests that domestic flight prices are usually at their lowest 21 to 60 days before travel, with an average bottoming out of prices 44 days before departure.
- Avoid booking within 30 to 45 days of your flight, as prices tend to surge during this period.
- For holiday travel, book domestic flights between 54 and 78 days ahead of time to find the best prices.
- Tuesdays, Wednesdays, and Saturdays are often the cheapest days to fly domestically since demand is typically lower on these days.
- Consider using price alerts on travel search engines like Google Flights or Hopper to monitor price changes and notify you when prices drop.
International Travel
- International flights often require a longer booking window to find good deals. Aim to book at least two months before your trip, if not earlier.
- According to Expedia, booking international flights 60 days in advance can save travellers around 10% compared to booking closer to the departure date.
- For international holiday flights, try to book between 20 and 88 days in advance to find lower prices.
- When possible, avoid peak travel times like summer and major holidays, as airfare prices tend to surge during these periods.
- Wednesdays and Saturdays are generally the cheapest days to fly internationally.
- Similar to domestic travel, use price alerts on travel search engines to monitor and notify you of price changes.
Remember that these are general guidelines, and airfare prices can vary depending on your specific route and travel dates. It's always a good idea to be flexible and start monitoring prices early to increase your chances of finding the best deals.
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How to buy a plane ticket for someone else
Booking a flight for someone else can be confusing and stressful, especially if you have never done it before. Here is a step-by-step guide on how to buy a plane ticket for someone else:
Step 1: Gather the Necessary Information
Before you start the booking process, ensure that you have the correct and up-to-date personal information of the person you are buying the ticket for. This includes their full name (as it appears on their government-issued ID or passport), date of birth, phone number, address, and country of residence. If the person is travelling internationally, you will also need their passport information and, depending on the destination, their visa details.
Step 2: Choose Your Platform
You can book a plane ticket for someone else through an online portal, a travel agent, or a third-party booking site. Keep in mind that using a travel agent or a third-party site can make it easier to deal with flagged tickets, as discussed in the next step.
Step 3: Book the Ticket
Search for flights that match the traveller's preferences, such as the departure and arrival times and airports, the dates, and the ticket type (e.g. economy or business class). Once you have found a suitable flight, enter the traveller's personal information and your payment details. Note that the name and address on the payment method do not have to match the passenger's name and details.
Step 4: Double-Check the Details
Review all the information you have entered to ensure that there are no mistakes. If everything seems correct, finalise the purchase.
Step 5: Communicate with the Traveller
Send the traveller the full itinerary, including all the extras you may have purchased, such as early boarding or preferred seating. It is also a good idea to communicate any other useful information, such as parking garage locations. Additionally, inform the traveller that they may need to present the credit card used for the booking at the airport as a secondary form of identification.
Step 6: Remind the Traveller to Double-Check
Ask the traveller to double-check the itinerary the night before their departure to ensure that all flights are still scheduled. They should also familiarise themselves with the rules regarding early boarding and items that need to be checked in with security.
Step 7: Bring the Correct Identification
When checking in for the flight, the traveller must ensure that they have identification that matches the name given when the ticket was purchased. For international travel, they will need to bring their passport.
Additional Tips:
- If you are a member of an airline's rewards program, check if you can use your frequent flyer miles to book the ticket.
- If the ticket is flagged for "verification upon arrival", the traveller may need to show the credit card used for the booking at check-in. This can be avoided by booking through a travel agent or a third-party site.
- If you are buying a ticket for an unaccompanied minor, check the specific regulations of the airline, as these can vary.
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Frequently asked questions
People can book flights from anywhere they choose, be it their office or home.
It depends on the individual's preference and their access to the internet.
Yes, you can book a flight for someone else from any location, as long as you have the necessary details and payment methods.