Starting a business on eBay is a great way to launch your e-commerce career. The process of starting an eBay business is simple, but it requires planning and dedication. Firstly, you'll need to open an eBay account and decide between a personal and business account. A business account is necessary if you plan to sell large quantities of products and allows you to register a legal business name. You'll need to provide bank account or credit card information, tax information, and a government ID. Next, set up your account policies, including shipping, return, and payment preferences. Then, you can start uploading your inventory. It's important to research what your competitors are doing and how you can make your listings stand out.
There are no upfront costs to selling on eBay, but there are fees associated with listing and selling products. You can list 50 items per month for free, but after that, you'll pay an insertion fee of $0.35 per listing. There is also a final value fee, which is a percentage of the total amount paid by the buyer, including shipping and handling.
To get started, you'll need a computer with an internet connection and a separate account for PayPal, as this is the only way to accept payments from buyers. Download the eBay mobile app to research item values and stay on top of your listings. It's also important to get a postage scale to correctly calculate postage.
Starting an eBay business from home requires creating a dedicated office space with the necessary equipment, including a computer, printer, broadband connection, and shipping supplies. It's also important to get organized with a filing system and inventory management.
With the right tools and knowledge, you can build a successful eBay business and reach millions of potential buyers.
What You'll Learn
Registering an eBay account
If you would prefer to use your email address, you will need to enter your name and email address on the Registration page, then select 'Create account'. You will then be asked to enter your contact address and telephone number.
Once your account is set up, you can change your account type to a business account if you wish. To do this, go to 'Account settings' in 'My eBay', select 'Personal information', then 'Edit' next to 'Account type'. You will then be asked to confirm that you want to upgrade to a business account. You will then need to specify whether you operate your business as a legal entity or as a sole proprietor and select 'Continue'. On the following page, enter your business information, such as the name, contact information, and returns policy, then select 'Save'.
Please note that once you have upgraded your personal account to a business account, it will not be possible to revert to a personal account.
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Setting up a home office
Identify and create your ideal workspace
Choose a quiet area or room away from distractions, such as a separate room with a door if possible. This will help create a clear boundary between your work and personal life.
Get the right equipment
Make sure you have the necessary equipment, such as a fast and uninterrupted WiFi connection, stationery, noise-canceling headphones, a cabinet or filing system, and any other décor that makes you feel comfortable, such as family pictures, plants, or artwork.
Choose the right furniture
Invest in ergonomic furniture that supports your health and well-being. This includes a desk that can accommodate your laptop and other essentials, a comfortable chair with good back support, and a table or desk with the right height to maintain a healthy posture.
Lighting and temperature
Lighting and temperature can impact your productivity and comfort. Avoid fluorescent lighting as it can cause drowsiness, and try to use natural lighting if possible. Keep the room temperature around 77 degrees Fahrenheit (25 degrees Celsius) to stay alert and focused.
Stay organized and inspired
Keep your professional documents and receipts separate and organized. Surround yourself with inspirational quotes, family pictures, and mementos to stay motivated. Choose colours like blue or green to increase focus and efficiency, or yellow to infuse optimism and energy. Avoid bright colours like red or orange, as they can be too intense and distracting.
Stock up on supplies
Make sure you have enough office supplies to avoid interruptions during your workday. This includes items like printer paper, ink, pens, notebooks, and other essentials.
Take care of your health
In addition to ergonomic furniture, invest in equipment that supports your health, such as an adjustable laptop stand, an anti-glare screen for your device, or a laptop tower stand to improve stability.
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Creating a business account
Firstly, you will need to register as a business seller. To do this, select "Create a business account" on the registration page. You will then be asked to provide some additional details, including your business name, type, and address. If you are a US-based seller with inventory outside the US, you may have additional tax obligations, which you can find out about in the Seller Center.
It is important to ensure that your bank account type matches your eBay account type. For example, if you have a business bank account, make sure you register as a business seller. If you already have a personal account, you can change it to a business account in your account settings.
To set up a business account from scratch, first, hit "Register" on the top left-hand side of the eBay homepage. On the following page, hit "Create a Business Account." From there, you will be prompted to enter your legal business name and email address. Then, hit "Register."
You will also need your bank account or credit card information, tax information, and government ID. You will then be able to set up your account policies, such as your shipping, return, and payment policy preferences.
Once you have set up your business account, you can subscribe to an eBay Store to access additional tools to manage and promote your business. You will need to decide on a subscription level (Starter, Basic, Premium, Anchor, or Enterprise) and then follow the steps to open your store.
You can also download the eBay mobile app, which is a great tool for researching item values on the eBay marketplace and staying on top of your business on the go.
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Shipping and postage
When it comes to shipping and postage, there are a few things you'll need to do to get set up. Firstly, you'll need to buy a postage scale. Although eBay doesn't require any upfront financial investment, a scale is crucial to calculating the correct postage for your items. You can enter the weight of the item (including packaging) and the class of mail into eBay, and the correct shipping charge will be calculated for each individual buyer as they browse your listings. A good scale to order is the Weigh Max 2822, which costs about $20 on eBay.
Next, you'll need to set up your shipping options. You can do this when creating your listing, and you can offer multiple delivery options to attract different types of buyers. You can choose to ship your item, or offer local pickup. If you choose to ship your item, you can enter a fixed cost or the package weight and dimensions so that eBay can calculate the cost for you. You can also select the calculated rate or choose to charge a fixed amount and enter that amount yourself. You can also offer free shipping and pay for it yourself. If you offer local pickup, you'll need to enter the ZIP code for your item location.
You can also set up your shipping options using the advanced listing tool. On the listing page, scroll down to the Shipping section and select one of the following options from the Shipping method dropdown: Standard shipping, Freight, or Local pickup only. If you choose standard shipping, you can then select either a flat rate or calculated cost under Domestic shipping. If you choose a flat rate, enter your shipping costs under Buyer pays, or select Offer Free shipping. If you choose Calculated, add the package weight and dimensions, and if you want to, you can cover the costs of shipping.
You can also grow your business by making your items available to international buyers. With eBay International Shipping, you can reach buyers in over 210 countries, and eBay will handle international shipping, returns, and refunds for you. Simply print the label, and eBay will handle the rest.
Finally, you can order shipping supplies. All priority mail supplies are free. Set up a free account on USPS.com and order a variety of shipping supplies, including padded flat-rate mailers, Tyvek mailers, shoeboxes, and boxes in various sizes. You can also order some 9x12 Poly Mailers from eBay or Amazon, as many items can be shipped First Class, and the post office doesn't provide First Class mailers for free.
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Marketing and promotion
Social Media Marketing:
Millions of people use social media platforms every day, sharing their passions and connecting with brands and products. Leverage this by creating a strong social media presence for your eBay business. Share engaging content, showcase your products, and interact with your target audience. This will help you build a community, drive traffic to your eBay store, and increase brand awareness.
Search Engine Optimization (SEO):
Use relevant keywords, phrases, and information in your eBay listings to improve their visibility on both eBay and external search engines. This will make it easier for potential customers to find your products when they search for related terms.
EBay Store Subscription:
Consider subscribing to an eBay Store. This will give you access to powerful tools to build, manage, promote, and track your business. You'll be able to showcase your listings in a customizable store and access advanced design, marketing, and reporting features.
Promotions Manager:
Use eBay's Promotions Manager tool to create customized sales and promotions. You can set up various types of promotions, including order size discounts, shipping discounts, and sale events with markdowns. This will help attract buyers and encourage them to purchase more.
Seller Hub Promotions:
Create customized discounts, coupons, and offers through Seller Hub Promotions to incentivize buyers to spend more in your store. This feature is free for eBay Stores subscribers and can help increase your sales and customer satisfaction.
Global Shipping Program:
Expand your market and reach buyers worldwide by enrolling in the Global Shipping Program. This program makes it easy to sell internationally, helping you tap into new markets and increase your sales potential.
Customer-Centric Policies:
Implement customer-centric policies, such as free and fast shipping, competitive returns, and transparent communication. This will help build trust with your buyers and encourage repeat purchases.
Feedback and Ratings:
Focus on building positive feedback and ratings. Buyers often look for established and trusted eBay members before making a purchase. Provide excellent customer service, and consider purchasing a few inexpensive items first to build up your feedback score.
Research and Analytics:
Utilize eBay's research and analytics tools, such as Terapeak, to determine the market value of your products, find the best-performing keywords and categories for your listings, and monitor your competition. This will help you make data-driven decisions about your pricing and marketing strategies.
Connect with the eBay Community:
Engage with other sellers through hosted meetups, community forums, and seller events. This will allow you to learn from more experienced sellers, stay updated on the latest trends, and build a network within the eBay community.
Remember, marketing and promotion are ongoing processes, so continue to experiment with different strategies, analyze your results, and adjust your approach as needed to optimize your eBay business's success.
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Frequently asked questions
To start selling on eBay, you must first register for an account. You can then create a listing for the item you want to sell. It is recommended that you download the eBay mobile app, which is free, and use it to research item values.
You will need a computer with an internet connection, a PayPal account, a broadband connection, a separate bank account, a postage scale, and a dedicated office space.
There are various costs associated with selling on eBay. You will need to pay a fee of $0.35 per listing for most categories, as well as a final value fee of 10% of the total sale amount for most categories. There are also payment processing fees if you use Managed Payments.
Choose a spot for your office that is free of distractions and out of the regular foot traffic flow. Equip it with the basics, such as a chair, desk, and adequate lighting. Acquire a separate computer system and broadband connection. Set up a shipping area with a scale, shelves, and bins. Plan for inventory storage and create a photo studio with a digital camera and bright lights.