Uninstalling Acronis Cyber Protect Home Office

If you want to uninstall Acronis Cyber Protect Home Office from your machine, the first step is to log on as an administrator. From there, go to the Control Panel and select 'Programs and Features' (or 'Add or Remove Programs' if you're using Windows XP). Find 'Acronis Cyber Protect' in the list of programs, select it, and click 'Uninstall'. You will then be given the option to 'Remove the logs and configuration settings' – selecting this is recommended if you don't plan on installing the program again. Finally, confirm your decision to uninstall the program.

Characteristics of Uninstalling Acronis Cyber Protect Home Office

Removing individual components

To remove individual components of Acronis Cyber Protect Home Office, you will need to access the application's installer. The process for doing so depends on your operating system:

• For Windows 11, click Start > Settings > Apps > Acronis Cyber Protect Home Office > Modify.
• For Windows 10, click Start > Settings > Apps > Acronis Cyber Protect Home Office > Modify.
• For Windows 8, click the Settings icon, then select Control Panel > Uninstall a program > Acronis Cyber Protect Home Office > Modify.
• For Windows 7, click Start > Control Panel > Uninstall a program > Acronis Cyber Protect Home Office > Modify.

Once you have opened the installer, click "Modify" and then adjust the checkboxes to select or clear the components you want to keep or remove, respectively. You may need to restart your computer for the changes to take effect.

It is important to note that not all components can be safely removed without affecting the functionality of the software. For example, the "Backup and core protection" component is essential for vulnerability assessment, disk cloning, migration, and certain protection features such as anti-ransomware, cryptomining detection, and videoconference protection. Other components that should be considered carefully before removal include real-time protection, antivirus scan, and web filtering. The Try&Decide tool is another component that, if removed, can help avoid compatibility issues with the Memory Integrity feature of Windows.

Removing all components

To remove all components of Acronis Cyber Protect Home Office, the process is relatively straightforward. The first step is to navigate to the "Apps" section of your Windows Settings. From there, you can select "Acronis Cyber Protect Home Office" and then click "Uninstall". This is the same for Windows 11 and 10.

For Windows 8, the process is slightly different. You must first click on the Settings icon and then select "Control Panel". From the Control Panel, you can choose "Uninstall a program", find "Acronis Cyber Protect Home Office" in the list of programs, and then click "Uninstall".

For Windows 7, the process is similar to Windows 8. Click on "Start", then open the "Control Panel". From there, find and select "Uninstall a program", choose "Acronis Cyber Protect Home Office", and then click "Uninstall".

After initiating the uninstall process, simply follow the on-screen instructions. You may need to restart your computer for the changes to take full effect. If you have used Acronis Secure Zone or Acronis Nonstop Backup, you will also be given the option to choose what to do with the zone and Nonstop Backup storages.

On-premises deployments

To uninstall Acronis Cyber Protect Home Office, you must first log on as an administrator. Go to the Control Panel, then select Programs and Features (or Add or Remove Programs if you're using Windows XP) and select Acronis Cyber Protect. From here, you can simply select Uninstall.

If you want to remove individual product components, run the setup program, choose to modify the product, and clear the selection of the components that you want to remove. Links to the setup programs can be found on the Downloads page.

In on-premises deployments, be very careful when selecting the components to uninstall. If you uninstall the management server by mistake, the Cyber Protect web console will become unavailable, and you will no longer be able to back up and recover the machines registered on the uninstalled management server.

You can optionally select the "Remove the logs and configuration settings" check box. However, if you are uninstalling an agent and plan to install it again, keep this box cleared. If selected, the machine may be duplicated in the Cyber Protect web console, and the backups of the old machine may not be associated with the new one. Confirm your decision.

As the root user, run /usr/lib/Acronis/BackupAndRecovery/uninstall/uninstall. You can then optionally select the "Clean up all product traces" check box, which will remove the product's logs, tasks, vaults, and configuration settings. Again, if you are uninstalling an agent and plan to install it again, keep this box cleared. If selected, the machine may be duplicated in the Cyber Protect web console, and the backups of the old machine may not be associated with the new one. Confirm your decision.

Double-click the installation file (.dmg) and wait for the operating system to mount the installation disk image. Inside the image, double-click Uninstall. If prompted, provide administrator credentials and confirm your decision.

Removing the management server

To remove the management server of Acronis Cyber Protect Home Office, follow these steps:

Firstly, identify the server you wish to remove. This could be the primary management server or a secondary management server. If you are removing the primary server, ensure you have the necessary credentials and permissions to access and modify the server settings.

For a Windows-based management server, navigate to the Windows Control Panel and locate the "Programs and Features" section. Find "Acronis Cyber Protect Home Office" in the list of installed programs. Select it and click on "Uninstall" or "Remove". Follow the on-screen instructions to complete the uninstallation process.

If you are using a Mac, go to the Applications folder and locate the "Acronis Cyber Protect Home Office" application. Right-click on the application icon and select "Move to Bin". Alternatively, you can drag the application icon to the Bin. Empty the Bin to permanently delete the application and its associated files.

If your management server is Linux-based, open a terminal and use the package manager specific to your Linux distribution to uninstall the software. For example, if you are using Ubuntu, you can use the apt package manager by running the following command: "sudo apt-get remove acronis-cyber-protect-home-office". This will remove the management server software and its associated dependencies.

Once the software has been uninstalled, there may be additional configuration files and directories that need to be removed manually. These files are typically located in system directories such as "/etc" or "/var/lib". Ensure that you have administrative privileges to access and modify these directories. Remove any directories and configuration files associated with Acronis Cyber Protect Home Office.

Removing the agent

To remove the agent of Acronis Cyber Protect Home Office, follow the steps below:

For Windows 11:

• Click on the Start menu.
• Go to Settings > Apps > Acronis Cyber Protect Home Office.
• Select "Uninstall."
• Follow the on-screen instructions to complete the uninstallation process.

For Windows 10:

• Click on the Start menu.
• Navigate to Settings > Apps > Acronis Cyber Protect Home Office.
• Select "Uninstall."
• Follow the on-screen instructions to finish uninstalling the software.

For Windows 8:

• Click on the Settings icon.
• Select "Control Panel" from the menu.
• Choose "Uninstall a program."
• Find and select "Acronis Cyber Protect Home Office."
• Click "Uninstall" and follow the prompts to complete the removal.

For Windows 7:

• Click on the Start menu.
• Open the Control Panel.
• Select "Uninstall a program."
• Find and select "Acronis Cyber Protect Home Office" from the list of programs.
• Click "Uninstall" and follow the on-screen instructions to finish the uninstallation.

In some cases, you may need to restart your computer to completely remove the agent.

If you encounter any issues during the uninstallation process, such as persistent Acronis Agent Core Process running upon startup, you can use the Acronis cleanup tool to ensure a thorough removal. This tool can be found on the Acronis website, and it will help you fully uninstall the agent and resolve any lingering issues.

Frequently asked questions